Privacy Policy

Effective Date: August 1, 2026

At WhatsDAB, we value your privacy and are committed to protecting the information entrusted to us by our users. This Privacy Policy explains how WhatsDAB collects, uses, stores, processes, and safeguards information when you access or use our website, applications, and services. By using WhatsDAB, you acknowledge that you have read and understood this Privacy Policy and agree to the practices described herein.

WhatsDAB is a Software-as-a-Service (SaaS) platform designed to help businesses communicate with their customers through the official WhatsApp Business Platform. Our services enable organizations to manage customer conversations, send approved message templates, automate workflows, and improve customer engagement using Meta's official APIs. WhatsDAB is an independent software provider and is not owned, operated, or endorsed by Meta Platforms, Inc. or WhatsApp LLC, except for our authorized use of the WhatsApp Business Platform in accordance with Meta's applicable policies and terms.

To provide our services effectively, we collect information that is necessary for creating and managing user accounts, operating the platform, improving system performance, and complying with applicable legal requirements. This information may include your name, company name, email address, phone number, login credentials, billing information, and details associated with your WhatsApp Business Account, such as Business Account IDs, Phone Number IDs, and related business verification information.

As part of the services offered through WhatsDAB, businesses may upload or synchronize customer contact information, including names, phone numbers, labels, message templates, campaign details, and communication history. This information is processed solely for the purpose of delivering the services requested by our users. WhatsDAB does not claim ownership of customer data uploaded by its users and processes such information only on behalf of the respective business using the platform.

We also automatically collect certain technical information when you access our website or applications. This may include your IP address, browser type, operating system, device information, access times, usage statistics, error logs, and diagnostic information. Such data helps us maintain system security, monitor platform performance, improve reliability, prevent unauthorized access, and enhance the overall user experience.

The information collected through WhatsDAB is used exclusively to provide, maintain, improve, and secure our services. It enables us to authenticate users, process subscriptions, manage customer communications, deliver WhatsApp campaigns, provide technical support, monitor service quality, prevent fraud and abuse, comply with legal obligations, and develop new features that improve the functionality of the platform.

WhatsDAB integrates with the official WhatsApp Business Platform provided by Meta. When users send or receive messages through our platform, the messages are transmitted using Meta's infrastructure. Our platform accesses only the information necessary to facilitate message delivery, customer communication, and account management. WhatsDAB does not sell, rent, or commercially exploit the content of customer conversations. Users of the platform remain subject to Meta's applicable Terms of Service, Privacy Policy, and WhatsApp Business Platform policies.

We do not sell or trade personal information to third parties. Information may be shared only when necessary to operate our services, including with trusted cloud infrastructure providers, payment processors, analytics providers, customer support systems, or other technology partners who assist us in delivering the platform. Information may also be disclosed where required by law, regulation, court order, or lawful governmental request, or when necessary to protect the rights, safety, or property of WhatsDAB, our users, or the public.

Protecting user information is a priority for WhatsDAB. We employ industry-standard administrative, technical, and organizational safeguards to secure our systems and reduce the risk of unauthorized access, disclosure, alteration, or destruction of information. These measures include encrypted communications using HTTPS, secure authentication mechanisms, access controls, infrastructure monitoring, firewall protection, and periodic security updates. While we strive to maintain a highly secure environment, no method of electronic transmission or storage can be guaranteed to be completely secure, and users acknowledge this inherent limitation.

Information is retained only for as long as it is necessary to provide our services, comply with legal and regulatory obligations, resolve disputes, enforce contractual agreements, or protect our legitimate business interests. When information is no longer required, it is securely deleted, anonymized, or otherwise disposed of in accordance with applicable laws and internal data retention practices.

Depending on the laws applicable to your jurisdiction, you may have the right to request access to your personal information, correct inaccurate information, request deletion of your data, restrict or object to certain processing activities, or request a copy of your information in a portable format. Where processing is based on your consent, you may withdraw that consent at any time, subject to legal or contractual limitations. Requests relating to privacy rights may be submitted using the contact details provided below.

Businesses using WhatsDAB remain responsible for ensuring that they have obtained all necessary permissions and lawful consent before uploading customer information or sending communications through the WhatsApp Business Platform. Users are expected to comply with all applicable privacy laws, data protection regulations, and Meta's policies governing business messaging, including maintaining appropriate customer opt-in and opt-out mechanisms where required.

Our website and applications may use cookies and similar technologies to improve functionality, remember user preferences, maintain secure sessions, analyze website usage, and enhance the performance of our services. Users may configure their browser settings to manage or disable cookies, although certain features of the platform may not function correctly if cookies are disabled.

WhatsDAB is intended for use by businesses and individuals who are legally permitted to enter into binding agreements. We do not knowingly collect personal information from children or individuals below the minimum legal age required under applicable law. If we become aware that such information has been collected inadvertently, we will take appropriate steps to remove it from our systems.

Because our infrastructure and technology providers may operate in different jurisdictions, information may be processed or stored outside the country in which it was originally collected. Where international transfers occur, WhatsDAB implements appropriate safeguards designed to protect personal information in accordance with applicable data protection laws.

We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal obligations, or business practices. Any revisions will become effective upon publication on this page, and the Effective Date at the beginning of this document will be updated accordingly. Continued use of WhatsDAB following the publication of any revised Privacy Policy constitutes acceptance of those changes.

If you have any questions regarding this Privacy Policy, your personal information, or our privacy practices, you may contact us by email at info@whatsdab.com or through our website at https://app.whatsdab.com.

By using WhatsDAB, you acknowledge that you have read, understood, and agreed to this Privacy Policy and consent to the collection, processing, and use of information as described herein.