Privacy Policy

Effective Date: October 1, 2025

Last Updated: October 1, 2025


Welcome to WhatsDAB, a WhatsApp automation platform designed to help businesses engage, communicate, and automate conversations with their customers. Your privacy is important to us, and we are committed to protecting your personal data and ensuring transparency in how we collect, use, and share it.


1. Information We Collect

We collect the following types of information to provide and improve our services:


a. Account Information

When you create an account on WhatsDAB, we collect personal details such as:

  1. Name
  2. Email address
  3. Phone number
  4. Business name and address
  5. Login credentials (encrypted)


b. WhatsApp and Contact Data

When you connect your WhatsApp Business Account or number to WhatsDAB:

  1. We collect metadata such as contact names, chat IDs, message timestamps, and delivery reports.
  2. Message content is only processed to deliver automation or chatbot functionality and is not stored permanently unless required for logs or analytics (retained temporarily with encryption).


c. Payment Information

For subscription and billing purposes, we collect limited payment details through our secure third-party payment processor (e.g., Razorpay, Stripe, PayPal). We do not store full credit/debit card information on our servers.



d. Usage and Technical Data

We automatically collect data such as:

  1. IP address, browser type, and operating system
  2. Access time, referring pages, and clickstream data
  3. Device and network information for service optimisation


2. How We Use Your Information

We use the collected data to:

  1. Operate, maintain, and improve WhatsDAB services
  2. Automate customer engagement through WhatsApp
  3. Send notifications, invoices, and updates
  4. Provide customer support and technical assistance
  5. Analyse usage trends and improve product experience
  6. Prevent fraud, abuse, and unauthorised access


3. Data Sharing and Disclosure

We do not sell your personal data. However, we may share data in the following cases:

  1. Service Providers: With trusted vendors for hosting, analytics, or payment processing.
  2. Legal Compliance: When required by law or to respond to lawful requests from authorities.
  3. Business Transfers: In case of mergers, acquisitions, or restructuring, with prior notice to you.

All third parties are bound by confidentiality and data protection agreements.


4. Data Storage and Security

  1. Data is stored on secure servers with encryption (HTTPS, SSL/TLS).
  2. Access is restricted to authorised personnel only.
  3. We conduct regular audits to maintain security compliance.
  4. Message and media data are encrypted both in transit and at rest.


5. Your Rights

Depending on your location, you may have the following rights:

  1. Access & Correction: View or edit your personal data.
  2. Data Portability: Request a copy of your data in a readable format.
  3. Deletion: Request deletion of your account and associated data.
  4. Withdraw Consent: Opt out of marketing communications anytime.


Requests can be sent to support@whatsdab.com.


6. Data Retention

We retain data only as long as necessary to:

  1. Fulfill the purposes outlined in this policy
  2. Comply with legal obligations
  3. Resolve disputes and enforce agreements

After your account is deleted, your personal data will be securely erased within 30 days.


7. Cookies and Tracking Technologies

We use cookies and similar technologies for:

  1. Authentication and session management
  2. Website analytics (Google Analytics, Meta Pixel, etc.)
  3. Personalising user experience

You can disable cookies via browser settings, but certain features may not function properly.


8. Third-Party Integrations

WhatsDAB integrates with WhatsApp Business API, Meta platforms, and third-party CRMs. Please review their respective privacy policies, as we are not responsible for their data practices.


9. Children’s Privacy

WhatsDAB is intended for users aged 18 and above. We do not knowingly collect information from minors. If we become aware that we have inadvertently collected data from a minor, we will delete it immediately.


10. Updates to This Policy

We may update this Privacy Policy periodically. The revised version will be posted on this page with an updated “Effective Date.” Your continued use of WhatsDAB after such changes signifies your acceptance of the updated terms.


11. Contact Us

For any questions, concerns, or complaints about this Privacy Policy or data handling practices, contact us at:

📧 support@whatsdab.com

🌐 www.whatsdab.com

📍 Bengaluru, Karnataka, India