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Terms and Conditions

Terms and Conditions

Last Updated:: 16/08/2026 13:13

Terms and Conditions


Effective Date: August 16, 2026

Welcome to WhatsDAB, a Software-as-a-Service (SaaS) platform. ("WhatsDAB", "Company", "we", "our", or "us"). By accessing or using WhatsDAB, you ("Customer", "User", "you", or "your") agree to be bound by these Terms and Conditions.


If you do not agree with these Terms, you must not use the Service.


1. Definitions

  1. Platform refers to the WhatsDAB web application and all associated software, APIs, services, dashboards, and documentation.
  2. User means any individual or organisation using the Platform.
  3. Subscription means the paid plan selected by the User.
  4. WhatsApp Business Account (WABA) refers to the Meta WhatsApp Business Account connected to WhatsDAB.
  5. Meta refers to Meta Platforms, Inc., owner of WhatsApp.


2. Eligibility

You must:

  1. Be at least 18 years old.
  2. Have authority to act on behalf of your organisation.
  3. Provide accurate registration information.
  4. Comply with all applicable laws.


3. Service Description

WhatsDAB provides tools for:

  1. WhatsApp Business messaging
  2. Broadcast campaigns
  3. Contact management
  4. Template management
  5. Analytics
  6. Customer engagement
  7. Automation
  8. AI-powered messaging features (where available)


WhatsDAB does not own or control WhatsApp or Meta's infrastructure.


4. Meta Compliance

Users must comply with:

  1. Meta Terms of Service
  2. WhatsApp Business Terms
  3. WhatsApp Business Messaging Policy
  4. Applicable data protection laws


Violation of Meta policies may result in:

  1. Suspension of your WhatsApp Business Account
  2. Reduced messaging quality
  3. Permanent bans imposed by Meta


WhatsDAB is not responsible for actions taken by Meta.


5. User Responsibilities

You agree that you will not:

  1. Send spam
  2. Purchase or scrape contact lists
  3. Send unsolicited promotional messages
  4. Use illegal, fraudulent, deceptive, or misleading content
  5. Violate intellectual property rights
  6. Distribute malware
  7. Attempt unauthorised access
  8. Reverse engineer the Platform


You are solely responsible for the messages you send.


6. Contact Data

You represent that:

  1. All uploaded contacts have provided legally required consent.
  2. You have lawful authority to process personal data.
  3. You will maintain records of consent where required.


WhatsDAB is not liable for disputes arising from improperly obtained contact information.


7. Subscription Plans

Subscriptions are billed:

  1. Monthly
  2. Quarterly
  3. Yearly

according to the selected plan.

Features vary depending on your subscription.

Unused quotas do not roll over unless expressly stated.


8. Payments

All fees are:

  1. Payable in advance
  2. Non-refundable unless required by law
  3. Exclusive of applicable taxes


Failure to make payment may result in suspension or termination of service.


9. Free Trial

If offered:

  1. Free trials are limited to one per organisation.
  2. WhatsDAB may modify or discontinue free trials without notice.


10. Fair Usage Policy

Users shall not:

  1. Generate excessive API traffic
  2. Abuse automation
  3. Circumvent platform limits
  4. Create multiple accounts to bypass quotas


We reserve the right to throttle usage where necessary to protect platform stability.


11. Availability

We aim to maintain high availability but do not guarantee uninterrupted operation.

Downtime may occur due to:

  1. Scheduled maintenance
  2. Infrastructure failures
  3. Third-party outages
  4. Meta API downtime
  5. Internet disruptions


12. Third-Party Services

WhatsDAB integrates with third-party providers including but not limited to:

  1. Meta WhatsApp Business Platform
  2. Cloud hosting providers
  3. Payment gateways
  4. Analytics providers


We are not responsible for third-party outages or policy changes.


13. Intellectual Property

All software, logos, trademarks, source code, designs, and documentation remain the exclusive property of WhatsDAB.

No rights are transferred except the limited right to use the Platform.


14. Customer Content

You retain ownership of:

  1. Messages
  2. Media
  3. Contact information
  4. Uploaded files


You grant WhatsDAB a limited license to process such content solely to provide the Service.


15. Data Security

We implement commercially reasonable security measures to protect customer data.

However, no online service can guarantee absolute security.

Users are responsible for maintaining:

  1. Strong passwords
  2. Two-factor authentication where available
  3. Account confidentiality


16. Privacy

Collection and processing of personal data are governed by our Privacy Policy.

By using WhatsDAB, you consent to such processing.


17. Confidentiality

Both parties agree to keep confidential information private unless disclosure is:

  1. Required by law
  2. Required by regulatory authorities
  3. Authorised by the other party


18. Suspension

We may suspend your account if:

  1. Payments remain overdue
  2. You violate these Terms
  3. Meta suspends your WABA
  4. Fraudulent activity is detected
  5. Security risks are identified


19. Termination

Either party may terminate the subscription.

Upon termination:

  1. Access to the Platform will cease.
  2. Data may be retained for a limited period as per our retention policy.
  3. Outstanding payments remain payable.


20. Limitation of Liability

To the maximum extent permitted by law:

WhatsDAB shall not be liable for:

  1. Loss of profits
  2. Business interruption
  3. Loss of goodwill
  4. Loss of data
  5. Indirect damages
  6. Consequential damages
  7. Special damages


Our total liability shall not exceed the subscription fees paid during the preceding twelve (12) months.


21. Indemnification

You agree to indemnify and hold harmless WhatsDAB from claims arising out of:

  1. Your misuse of the Platform
  2. Violation of law
  3. Violation of Meta policies
  4. Intellectual property infringement
  5. Unauthorised messaging


22. Force Majeure

Neither party shall be liable for delays caused by events beyond reasonable control, including:

  1. Natural disasters
  2. War
  3. Cyber attacks
  4. Government restrictions
  5. Power failures
  6. Internet outages


23. Modifications

We may update these Terms periodically.

Continued use of WhatsDAB after updates constitutes acceptance of the revised Terms.


24. Governing Law

These Terms shall be governed by the laws of the Republic of India.

Any disputes shall be subject to the exclusive jurisdiction of the courts located in Ernakulam, Kerala, India.


25. Severability

If any provision is held invalid, the remaining provisions shall remain in full force and effect.


26. Entire Agreement

These Terms, together with the Privacy Policy and any applicable Service Agreement, constitute the entire agreement between the parties.


27. Contact Information

WhatsDAB Support

Email: support@whatsdab.com

Website: https://www.whatsdab.com


28. Acceptance

By creating an account, subscribing to a plan, or using WhatsDAB, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.